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Refund policy
At Final Whistle Gear, your satisfaction is our priority. If you are not fully happy with your purchase, you may request a refund within 90 days of receiving your order, provided the conditions outlined below are met.
Conditions for Return:
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Items must be in new, unworn condition with all original tags and packaging intact.
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Personalized jerseys (with custom names, numbers, or patches) are final sale and cannot be returned unless they arrive defective or due to an error on our part.
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For standard items, we reserve the right to refuse returns or issue a partial refund if these conditions are not met.
How to Return an Item:
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Contact Us: Email [email protected] to start the return process and receive a Return Merchandise Authorization (RMA) number.
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Pack Securely: Place the item with all original materials in a secure package. Include a note with your order number and preference for a refund or exchange.
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Ship: Send the package to the return address we provide. Please note that return shipping costs are the customer's responsibility, unless the return is a result of our mistake.
Processing Refunds:
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We will inspect your return upon arrival and notify you of the refund status.
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Approved refunds will be issued to your original payment method within 5-10 business days.
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Original shipping fees are non-refundable.
Exchanging an Item:
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Exchanges depend on product availability. If your desired item is out of stock, we will process a refund instead.
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The customer is responsible for all shipping costs related to an exchange, unless it is due to our error.
For any questions, please contact us at: [email protected]
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